Four services, one path
You can hand us the whole path or only the part you are missing. Either way, the item stays traceable from end to end.
Ecommerce logistics
We receive your stock, put it away, then pick and ship your orders according to the service rules you have defined.
Customer returns
We receive your customer returns, match them to the originating order, inspect them and route them to the best available exit.
Restoration
A downgraded item is not a lost item. Many move back up a grade with a clean, a replaced accessory or a straightforward repair.
Multichannel resale
We sell what you can no longer sell yourself, on the channels that match the item’s real condition, or in lots to trade buyers.
Six steps, one system, a record at every handover.
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01
Receiving
Your deliveries are announced, counted and reconciled against what was expected. Discrepancies are set aside before anything enters stock.
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02
Inspection and grade
Every item is tested and rated against a shared scale, from A+ to F. Photographs, missing accessories and observed defects stay on its record.
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03
Restoration
Cleaning, completing, repair, function testing. An item that can move up a grade moves up a grade.
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04
Storage
Put away by turnover and by handling constraint. The stock you see is the stock actually inspected, not the stock expected.
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05
Selling and shipping
Listing on your channels or ours, picking, packing, labelling and handover to the carrier chosen for the order.
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06
Return and decision
A customer return re-enters the same path: inspection, grade, then one of the five directions, with the reason recorded.
Tell us what comes in and what comes back.
We reply with costed proposal, not with another questionnaire.